Privacy policy

Privacy policy

CanBlumi respects your privacy. This policy explains how we handle personal information when you visit canblumi.com, place an order, contact us, or subscribe to our messages.

We collect information you provide, such as your name, email address, shipping and billing details, order details, and messages sent to our support team. We may also collect information about your device, browser, and interactions with our store through cookies and similar technologies. Payment information is handled by the payment services offered at checkout.

We use this information to process payments, fulfill and deliver orders, provide tracking and customer support, prevent fraud, maintain our store, and meet legal obligations. If you subscribe to marketing messages, we may also use your contact information to send them. You can unsubscribe through the link in a marketing email.

We share information with service providers when necessary to operate our store, including Shopify, payment processors, shipping providers, and customer support tools. Cookies and advertising technologies may also share information with partners that help us measure and improve our advertising. We may disclose information when required by law.

We retain personal information for as long as reasonably necessary for these purposes, including order records required for accounting, fraud prevention, and legal compliance. Depending on where you live, you may have rights to access, correct, or request deletion of your personal information, or to object to certain uses of it.

Our store is intended for adults purchasing products for their pets. We do not knowingly collect personal information directly from children.

For privacy questions or requests, email support@canblumi.com. We may need to verify your identity before fulfilling a request.