Refund policy

Return and refund policy

We want you to feel confident trying CanBlumi Premium Liquid Collagen. Purchases made directly through canblumi.com are covered by our 60-day money-back guarantee.

If you are not satisfied with the product, email support@canblumi.com within 60 days of receiving your order. Include your order number so we can locate your purchase. You do not need to explain why the product did not meet your expectations.

Please contact us before sending anything back. If a physical return is needed, we will provide instructions and a prepaid return label. Do not send a package to an address that has not been provided by our support team.

If your order arrives damaged, contains the wrong product, or is missing an item, contact us as soon as possible. Please include your order number and photos if available. We will arrange an appropriate replacement or refund at no additional cost to you.

Approved refunds are issued to the original payment method. We will email you when the refund has been processed. Your bank or payment provider may take additional time to display the credit.

If you selected a recurring purchase, a refund for one order does not automatically cancel future orders. Email support@canblumi.com before your next renewal to cancel future charges.

This policy does not limit any rights you may have under applicable law.