Shipping policy

Shipping policy

CanBlumi ships to the destinations available at checkout. Available shipping methods, charges, and estimated delivery information are shown before you complete your purchase. We do not promise free shipping unless it is expressly displayed for your order at checkout.

After your order is placed, we prepare it for shipment and send an order confirmation to the email address provided at checkout. When your order ships, we will send tracking information so you can follow its progress.

Delivery dates are estimates. Carrier delays, weather, address issues, and other circumstances outside our control can affect arrival. Please check that your shipping address is complete and accurate before placing your order.

If we cannot ship within the time stated when you ordered, we will contact you about the delay and give you the option to accept the revised shipping time or cancel the unshipped order for a refund. If no shipping time was stated, we will follow the applicable 30-day shipping rule.

If tracking stops updating, your package appears lost, or you receive a damaged shipment, email support@canblumi.com with your order number. We will investigate and help resolve the issue.

For a return or refund, follow our Return and Refund Policy and contact us before sending a product back.